ΘΕΣΕΙΣ ΕΡΓΑΣΙΑΣ

 
Θέσεις εργασίας στην Κύπρο 1
 ForEX Service Assurance Engineer (Cyprus)- July 2014
Job description:
You will be a team player with sharp interpersonal skills and determination to achieve excellent service. You will
be providing assistance to clients and colleagues relative to content and technical functions of our products.
. Full-time position
Responsibilities:
. Customer assurance in relation to content of solutions and technical characteristics
. Assisting through customer integration (pre-sale and post-sale state)
. Liaising with internal departments (Service Assurance, NOC, Developer teams, Sales Team, Product
Managers)
. Liaising with customers in accordance with the superiors’ instructions
. Develop a strong understanding of forex trading in order to better assist clients and colleagues in your day
to day duties.
Required:
. BSc in Computers or Finance
. Technical background (SQL, Unix, web services)
. 1+ Years experience in Customer Support
. Knowledge of customer service principles, practices and administrative procedures
. Adaptability, initiative, stress tolerance with organizational and listening skills for problem analysis and
solving
. Excellent verbal and written communication skills in English
Desired:
. Knowledge of financial markets is a plus
. Previous experience in ForEX
. ITIL/ITSM is a plus
. Knowledge of FIX protocol is a plus
. Algorithmic programming/trading experience is a plus
. Russian language skills is a plus
~ Apply by sending an email to hr@spotware.com attaching your CV


Comments